Is it possible to reserve a car parking space?
How to reserve a car parking space
What are the car parking rates?
How does the online reservation system work?
It is possible to enter and leave car parks P1, P2 or P3 with vehicle registration number recognition. The number must be submitted during the reservation process. NB An exit ticket must be taken from the machine upon entry. This ticket must be put into the machine upon leaving.
It is also possible to enter P1, P2 or P3 using an entry code or barcode. This code is on the parking ticket you received by email. Upon arrival at the barrier you must enter the code into the machine. The system recognises the arrival and will issue an exit ticket.
How do I know if my reservation has been successful?
If you have received a confirmation email then your reservation is confirmed.
How long after making a reservation will my parking ticket be issued?
A ticket will be issued within 24 hours after payment and confirmation. If you have not received a ticket first check your email spam box, otherwise send en email to email@example.com or call 050 3097070 (8.30am to 5pm Monday to Friday)
How far in advance can I make a parking reservation?
Parking spaces can be reserved up to one year in advance.
What is the cut-off point for making a car park reservation?
A reservation may be made up and until four hours before your flight. NB Full = full
Is it possible to make multiple reservations for the same period?
Yes, it is possible, via your account.
My car has been parked for longer than my reservation. What should I do?
No problem, however the extra time has to be paid for and will be charged at the standard hourly rate over and above what you have already paid. When entering you will have received a ticket. Before exiting take this ticket to a payment machine and pay the excess. After payment you have 15 minutes to exit the car park.
Is it possible to enter the car park using a credit card?
It is not possible to enter the car park using a credit card. It is possible to pay for parking at the machine and the online reservation system with a credit card.
I don't have a printer. Can I enter the car park just using my reservation?
The confirmation email contains an entry code. This code gives access to the car park when you key it into the machine by the barrier. If your reservation is for P1 it is also possible to enter using the number plate recognition system. NB Always take an exit ticket from the machine upon entry.
Is it possible to make a car park reservation without a flight number?
Yes, a car park reservation may be made without a flight number.
Is there any transportation from the car parks to the terminal?
All car parks at Groningen Eelde Airport are within walking distance of the terminal.
How do I pay for an online reservation?
Payment may be made by credit card (Mastercard, Visa and American Express), Giropay and iDeal.
I am physically challenged. Where is the best place for me to park and how do I reserve?
Special bays for the physically challenged are located in car park P1. Please display your special parking ticket clearly behind the windscreen. Please note these parking spaces cannot be reserved in advance but it is possible to reserve a normal space. If you reserve a space in P1 you will pay the reduced P3 parking tariff. In this case please send the following documents on your return to firstname.lastname@example.org; a copy of your passport or ID card, a copy of the handicap parking ticket and a copy of your airline ticket. Please also include your IBAN (International Bank Account Number). The price difference will be refunded as soon as possible.
Where do I pay for the parking ticket?
Parking can be paid for in one of the machines located in the car parks. The machine located near the Bites and Flights restaurant payment is accepts cash, debit and credit cards. At the machines located at P2 and P3 only card payments are possible. If reserving a parking space in our parking shop then only card payments are possible.
Do I receive a refund if my flight is cancelled or delayed?
Is it possible to exit the car park having lost my parking ticket?
If you made a reservation using your car number plate then it is possible to exit the car park without a ticket. If this was not the case then use the entry code (to be found in the right-hand corner or the parking ticket which was sent by email) to exit. If this fails to work for any reason then please contact the parking warden. He/she will help you to exit the car park.
How can I enter using my car number plate?
If you have reserved your parking space online via parkeren.groningenairport.nl you can choose to enter the car park using number plate recognition. This is possible in P1 and P3. Enter your car number plate when making the reservation and upon entering the car park the number plate will be read. Take the ticket and the barrier will open. If no ticket appears type in the entry code which is to be found in the right-hand corner of the reservation. Ensure you always have the reservation with you.